Home About Us Solutions & Services Knowledge Center Clients Solutions & Services ›› Consulting ›› Survey Research ›› Employee Satisfaction ›› Training A Broad Range of Services Targeted to the Unique Needs of the Healthcare Industry ›› Workshops The Avoca Group is pleased to offer workshops on quality for both sponsors and CROs. Using Avoca's industry research on CRO Oversight and Quality, we conduct half-day workshops for groups of executives and managers from companies that want to explore how they can better manage quality in outsourced clinical trials. CRO Workshop Pharma Sponsors Workshop ›› Consulting Avoca consults with pharmaceutical companies and their clinical research partners to develop strategies to improve working relationships. We have four primary practice areas: Client Service Clinical Outsourcing Business Development Strategic Alliances ›› Survey Research Avoca utilizes its Survey Research methodology in nearly all projects. From market analysis and client feedback studies to gathering information from management and staff of our clients, our methodology ensures all aspects of the project at hand are understood. ›› Employee Satisfaction Survey Programs As a consulting and survey research firm specializing in the outsourced clinical services market niche, Avoca brings unique value to the design, implementation, and analysis of Employee Satisfaction Surveys for CROs and other providers of clinical research services. We understand the impact of each type of employee on the business, the most critical client-facing employees, and functional areas where employees are recruited by outside agencies aggressively and, therefore, are at risk for turnover. In fact, our key leadership team has been there, having managed many areas of CROs in the industry. Avoca conducts web-based, telephone, and hybrid survey programs, ensuring that all vital information is captured accurately and completely. ›› Training CRO Management and Consultative Selling Training ensures that both sides of the client/service provider relationship are focused on building strong relationships based on trust and mutual expectations. The Avoca Difference Expertise: Senior-level pharmaceutical and clinical services experts working on every project. Methodology: Proprietary processes, web-based technology efficiency, and insightful interpretation and guidance. Network: Our extensive network enables us to quickly access information or help our clients build relationships that work. For more about our services, browse our web site. And please visit our Knowledge Center, which is filled with valuable industry information, tips, white papers, and other items of interest to the BioPharmaceutical Industry and its clinical research partners. "This is an organization that has tremendous commitment and focus on clients." Jeff McMullen President and CEO PharmaNet Privacy/Legal | Site Index ©2011 The Avoca Group. All rights reserved.